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How to tailor SLO Reporting to your needs?

Updated: Feb 3, 2023

Businesses usually have agreements with service providers to ensure applications are available when required and downtimes do not impact their clients. In addition, they set up a service level objective reporting to build trust and validate the quality of their services.

The problem comes when they collect SLOs 24 hours per day x 7 days a week, but agreements specify much shorter service times, such as 8 hours per day x 5 days a week.

What does SLO Reporter do?

We give customers an SLO reporting user interface to

  1. Configure Service hours for Dynatrace SLOs

  2. Recalculate SLO values

  3. Push back these SLO values to Dynatrace.

Our SLO reporter utilizes the Dynatrace API to fetch the SLO values and the ingest API to push back the recalculated SLO values for the agreed service hours to Dynatrace. We are proud to see that major European financial service platforms are using our SLO reporter already.

The chart below outlines how our SLO reporter works.

How SLO Reporter helps?

  1. Report SLOs for agreed time slots only

  2. Report SLOs as specified in your contracts

How to get started?

Go to the Dynatrace marketplace and register yourself or contact our team to get this product and improve your SLO reporting

Keep up the great work! Happy Performance Engineering!

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