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Reliable banking services for everyone

Benchmarking

Performance comparison of different Stacks

Troubleshooting

Performance analysis and optimization

observability

Performance monitoring and proactive problem detection

security

Identify issues and support remediation

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benchmarking

Capabilities

  Run load tests on different hardware

    and  Infrastructure stacks

•  Document results and work with developers

    on the optimization

•  Share standardized benchmarking reports

    with customers

•  Provide T24 performance tuning training

    to customers

 

Advantages for our customers

1. Reduce the risks involved in technical

    or functional changes

2. Establish trust with customers about the reliability        of new releases or improvements

3. Make performance a shared responsibility

4. Improve trust between customer and vendor

benchmark
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troubleshooting

Capabilities

  Optimize JVM configuration to reduce overhead

    and avoid out-of-memory errors

•  Analysis and tuning of TSA agents and COB

    for speed and better throughput

•  Identify the root cause of locks and work

    with developers on resolutions

•  Harmonize timeouts across all layers

•  Solve database-related problems such as pool sizing,

    partitioning, archival

 

Advantages for our customers

1. Save time and avoid frustrating

   performance problems

2. Reduce infrastructure costs

3. Better user experience and reduction of incidents

troubleshooting
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observability

Capabilities

  Temenos End User Request mapping to business                functions

•  Temenos User behavior monitoring

•  TSA Job Monitoring

•  Close of Business Job insights

•  Service Level Objective / Management Reporting

•  Application/Version, Enquiries, menu execution                  monitoring

 

Advantages for our customers

1. Fast visualization of Temenos specific KPIs

2. Simplify the problem analysis dramatically and see the        root cause of issues

3. Identify problems before the customers

    or employees are impacted

obervability
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security

Capabilities

  Security Awareness Training

•  Security Testing of Base Stack or customer environments

•  Secure Code Analysis according to industry standards          such as PCI or OWASP

•  Vulnerability Scan and Penetration Testing

 

Advantages for our customers

1. Identify, mitigate and resolve critical IT security risks

2. Protect core banking data and platforms from cyber attacks

3. Independent IT security reviews builds trust between          Vendor and Customers

Security
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