• JM

Why Observability Matters?

Our IT landscape is changing very fast from 2 tier to N-tier and multi-cloud environments. This development brings more flexibility but also higher complexity. As a result, businesses have to re-think how they develop, maintain, and operate such highly distributed environments. I will share some insights on keeping your troubleshooting efforts low and ensuring an outstanding user experience in this post.


We agree that solving this century's IT problems with last decades technologies won't work. While application design plays an important part, quick error detection and problem resolution are essential to keep your MTTR low and provide an outstanding user experience. It's all about moving from reactive to preventative.


Reactive -> Proactive -> Preventative

But, what are the steps to become preventative?

Step 1: Reactive

  • Customers detect and report problems

  • System-level monitoring

  • Alert storms

Step 2: Proactive

  • Detect issues before a user is affected

  • User Experience Monitoring

  • Application Performance Monitoring

  • Relevant Alerts only

Step 3: Preventative

  • Solve issues before a user is affected

  • Business impact and root cause detection

  • Self-healing

  • AI Engine at the core


Moving to preventative frees up your entire team from spending all their time in troubleshooting meetings. They will fix issues much faster or automated, which brings back more time for optimization and innovation.

Benefits on your Observability journey

  1. Fewer outdates

  2. Data-driven decision making

  3. Motivated employees

  4. Happy customers

  5. Reduce financial risks


Navigating through the Observability-jungle and implementing it is no cakewalk, but it's worth it. Performetriks is an experienced Observability service provider. We are happy to assist you on this critical journey.


Keep up the great work! Happy Performance Engineering!


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