Our IT landscape is changing very fast from 2 tier to N-tier and multi-cloud environments. This development brings more flexibility but also higher complexity. As a result, businesses have to re-think how they develop, maintain, and operate such highly distributed environments. I will share some insights on keeping your troubleshooting efforts low and ensuring an outstanding user experience in this post.
We agree that solving this century's IT problems with last decades technologies won't work. While application design plays an important part, quick error detection and problem resolution are essential to keep your MTTR low and provide an outstanding user experience. It's all about moving from reactive to preventative.
Reactive -> Proactive -> Preventative
But, what are the steps to become preventative?
Step 1: Reactive
Customers detect and report problems
System-level monitoring
Alert storms
Step 2: Proactive
Detect issues before a user is affected
User Experience Monitoring
Application Performance Monitoring
Relevant Alerts only
Step 3: Preventative
Solve issues before a user is affected
Business impact and root cause detection
Self-healing
AI Engine at the core
Moving to preventative frees up your entire team from spending all their time in troubleshooting meetings. They will fix issues much faster or automated, which brings back more time for optimization and innovation.
Benefits on your Observability journey
Fewer outdates
Data-driven decision making
Motivated employees
Happy customers
Reduce financial risks
Navigating through the Observability-jungle and implementing it is no cakewalk, but it's worth it. Performetriks is an experienced Observability service provider. We are happy to assist you on this critical journey.
Keep up the great work! Happy Performance Engineering!